Frequently Asked Questions

Everything you need to know about LimeSpot's AI-powered personalization platform for Shopify and BigCommerce

About LimeSpot

What is LimeSpot?

What is the difference between LimeSpot Max and LimeSpot Turbo?

How does LimeSpot Max's AI work?

What makes LimeSpot Max different from other recommendation apps?

Getting Started

How do I get started with LimeSpot Max?

Does LimeSpot Max work with my Shopify theme?

How long does it take to see results with LimeSpot Max?

Is there any coding required?

Pricing & Plans

How much does LimeSpot Max cost?

Is there a free trial for LimeSpot Max?

Does LimeSpot Max provide free onboarding and optimization?

Are there any hidden fees or contracts?

What payment methods do you accept?

Features & Capabilities

What features are included in a LimeSpot Max subscription?

How do AI product recommendations work in LimeSpot Max?

What types of product recommendations does LimeSpot Max offer?

Can I customize which products are recommended in LimeSpot Max?

Can I A/B test different recommendation strategies with LimeSpot Max?

Is LimeSpot ADA/WCAG compliant?

Platform & Integrations

Which e-commerce platforms does LimeSpot support?

Does LimeSpot Max support BigCommerce MSF?

Which LimeSpot plans include integrations?

Are LimeSpot integrations free to use?

What if the integration I need is not listed?

What Email Service Providers (ESPs) are supported by LimeSpot Max?

What SMS service providers are supported by LimeSpot Max?

Are LimeSpot Email and SMS widgets always live?

Is LimeSpot GDPR compliant?

Still Have Questions?

Our team is here to help. Book a demo to see LimeSpot in action and get your questions answered.